Online Health Centre

Chat with a Veterinarian via Video, Phone, or Message

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Now Offering Veterinary Care from the Comfort of Your Own Home

We Offer Telehealth Consultations

Our mission at North Simcoe and Midland Veterinary Services is to treat your pet like one of our own. We are now offering telehealth consultations with our veterinarians to help meet your pet's veterinary care needs during the COVID-19 outbreak. Due to the public health emergency the College of Veterinarians of Ontario has temporarily relaxed regulations, now allowing medications such as flea/tick and heartworm products and some other medicines to be prescribed based on a telemedicine consultation alone. We strive to provide excellent care for both new and established clients through our online portal.

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Meet with a Veterinarian via Message, Phone, or Video

Book a Consultation

Book a one-on-one session via video, phone, and message with a Veterinarian to handle questions and concerns. Or book a Healthy Pet consultation for parasite products, a Progress Consultation for ongoing cases, or an Equine Message Chat. Please note that we are in the Eastern time zone.

Message Chat with a Veterinarian $69

Message Communication

  • Have an in-depth conversation with a Veterinarian via the messaging system within our platform. We aim to respond within 24 hours, Monday to Friday.
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Requirements: Any device using Chrome, Firefox, or Safari. Do not use Internet Explorer.
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Phone Call with a Veterinarian $69

Phone Communication

  • 25 minute phone conversation with a Veterinarian. We call the number you provide!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
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Video Call with a Veterinarian $69

Video Communication

  • 25 minute video conversation with a Veterinarian. The video consultation is done within our platform, no downloads needed!
  • Enter questions that you'd like to discuss within the message consultation.
  • Attach any supporting videos, pictures, or documents for our professional to review.
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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Healthy Pet Video Consultation $51

Video Communication

  • For Flea, Tick and Heartworm medications, and Dewormer. Additional pets consult for $25.50 each
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
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Healthy Pet Phone Consultation $51

Phone Communication

  • For Flea,Tick and Heartworm medications, and Dewormer. Additional pets consult for $25.50 each
  • Consultation summary provided upon completion. You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Get Started
Progress Phone Consultation $58

Phone Communication

  • A convenient and low stress method of accessing follow up guidance for your pet, and assessing your pet’s needs to plan ongoing medical care.
  • Attach supporting pictures or videos for our Veterinarians to review
  • Consultation summary provided upon completion.You can access your past consultation summaries at any time.
  • Requirements: Any device using Chrome, Firefox, or Safari. An actual phone is required. Do not use Internet Explorer.
Get Started
Progress Video Consultation $58

Video Communication

  • A convenient and low stress method of accessing follow up guidance for your pet, and assessing your pet’s needs to plan ongoing medical care.
  • Attach supporting pictures or videos for our Veterinarians to review. Attach supporting pictures or videos for our Veterinarians to review
  • Consultation summary provided upon completion. You can access your consultation summaries at any time.
  • Requirements: Apple phones and tablets (iPhone 5+, iPad 2+, iPod Touch 5+, iPad Mini) are supported using OS v11.0+ and the Safari browser is required. Older Apple iOS devices are not supported. For all other devices (PCs, Laptops, Android 4.1+), the latest versions Chrome or Firefox are the required browsers. Do not use Internet Explorer. The device must have a camera and microphone. A Wifi connection is recommended for the best experience but not required.
Get Started

About North Simcoe & Midland Veterinary Services

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North Simcoe and Midland Veterinary Services are full service animal hospitals and will take both emergency cases as well as less urgent medical, surgical, and dental issues. Our veterinarians are experienced in all types of conditions and treatments. Beyond first rate pet care, we strive to make our clinic a comfortable and calm environment so your pet can relax in the waiting room and look forward to meeting his or her veterinarian.

How Our Platform Works

It's extremely easy to use our consulting platform. Follow the simple steps below!

Sign-Up

Get started with our platform by clicking the ‘Register’ button in the top right corner. There is no fee to sign-up!

Schedule Appointment

Once in the application, select your preferred communication channel (video, phone, or message) and select an available time slot. For messages, a time slot is not needed and our experts typically respond in 24 hours.

Communicate with your Expert

Our unique communication system provides a high quality video chat with an expert within the browser on your phone or desktop, no app install required! If you don`t have camera, our experts will call you on the phone!

Consultation Summary

Our experts provide a written summary of your consultation that`s available for you viewing at any time.